Question 1

Non-Lawyer Disclosure

Accepted Answer

Lisa Joaquin has told me that she is a nonlawyer and may not give legal advice, cannot tell me what my rights or remedies are, cannot tell me how to testify in court, and cannot represent me in court.
 
Rule 10-2.1(b) of the Rules Regulating The Florida Bar defines a paralegal as a person who works under the supervision of a member of The Florida Bar and who performs specifically delegated substantive legal work for which a member of The Florida Bar is responsible. Only persons who meet the definition may call themselves paralegals. Lisa Joaquin has informed me that she is not a paralegal and cannot call herself a paralegal.
 
Lisa Joaquin has told me that she may only type the factual information provided by me in writing into the blanks on the forms provided or by entering the data in an online questionnaire.  I understand that Lisa Joaquin or any others representing her organization may not help me fill in the form and may not complete the form for me.  If using a form approved by the Supreme Court of Florida, Lisa Joaquin or any others representing her organization may ask me factual questions to fill in the blanks and tell me how to file the form, if required.    I can read English.
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Business Information:  
Lisa Joaquin, Creative Innovations Marketing 
11398 81 Avenue, Seminole, Florida 33772
Telephone Number:  727-656.4246
www.PeaceofMindForYou.com

Question 2

Terms of Service

Accepted Answer

Turnaround Time
In general, we will send your completed documents within 7-10 days from the time you provide the facts and information necessary to complete the documents. We frequently are able to send your documents to you in less than 7-10 days. However, we do not guarantee a faster turnaround time, unless you submit payment for Rush Delivery, and we agree to it. 
 
Questionnaires
We intake your information through an online questionnaire. We will provide you access or email you the questionnaire after you submit payment through our site. Please answer all items on the questionnaire as completely as you can. If an item does not apply to you or your situation enter N/A. Returned questionnaires that are handwritten may be sent back to you with a request that you type it; or may entail additional charges over and above our flat fee.
 
Revisions/Corrections
It is your responsibility to proofread, check facts, and make sure the documents are correct. If you find errors, please contact us as soon as possible, and we will make corrections and resend at no additional charge. There is no charge for minor revisions; it is our discretion what revisions we consider "minor". We request that you proofread your documents as soon as you can. We cannot guarantee that even minor revisions will be made at no charge, if you wait more than 30 days to request them. Revisions requested more than 30 days after you have received your documents are subject to additional charges. Please proofread your documents thoroughly. We do our best to prepare error-free documents, however, sometimes we do make mistakes, and the software is not perfect. Please proofread your documents for any errors at one time, and request corrections right away.  This site, the site owners, or any legal document preparers working through this site shall not be held responsible for any mistake, error, or omission in preparing these documents.
 
Document Storage
We are under no obligation to store your documents, however, as a courtesy, we will retain digital copies of your documents, but we offer no guarantee that we will do so.  
 
Payments
Payments for all document preparation services are to be paid in advance on this website.  At a customer's request, we may accept payments through various platforms, such as Zelle, PayPal, Venmo, Facebook, Google Pay, etc.  If you need to make your payment another way, such as money order or Western Union, please let us know in advance, so that we can accommodate your request. Established customers may pay after work is completed and will be billed when the documents are ready to be sent. In that instance, we will send you an invoice/request for payment.  Payment is due immediately upon receipt of the invoice. Documents will not be sent until payment has been made. In some instances, at our sole discretion, we will allow our valued customers to pay after they have received their documents.
 
When you submit payment through this site, Creative Innovations Marketing or CIM will appear on your credit card statement.  
Our third-party payment processor is currently SquareUp but that could change in the future. 
 
By submitting payment through this site you claim and confirm that you are authorized to use the credit or debit card you pay with. Your claim of unauthorized use made by you to your bank for services we provide is fraud on your part. If you have a dispute with us, it is your obligation to let us know of your dispute so that we can resolve it and NOT to dispute your payment as unauthorized. The services we provide for you are custom documents for you and your situation. 
 
Refunds
All payments are final. Refunds will be issued at our sole discretion. We will work with you to resolve disputes as quickly and amicably as possible. We may issue a refund if no document preparation work has begun, but we are not obligated to do so. We consider that document preparation work has begun when we have collected information from you verbally; and/or we have sent you a form or questionnaire to collect your information. We may, at our sole discretion, issue a full or partial refund even though your document preparation work has begun. Issuance of a partial refund or full refund is not to be considered an admission that we made errors in preparing your documents. Issuance of any refund is our attempt to defuse a potential dispute. Refunds may be processed digitally or sent via paper check through U.S. Mail.

Question 3

Our Privacy Policy

Accepted Answer

We do not keep customer data. Payments are made through a third party, we never have access to your credit card information. This site is directed towards adults, and we will not knowingly contact anyone under age 18, even if that person requested services. We do not share consumers' contact information or personal information with any third parties. We may on occasion, send you our online newsletter.  If you do not want to receive this newsletter, reply to the newsletter requesting to be removed.
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Creative Innovations Marketing (“company,” “we,” or “us”) respects your privacy and is committed to protecting it through this Privacy Policy.  This Privacy Policy governs your access to and use of peaceofmindforyou.com, including any content, functionality, and services offered on or through peaceofmindforyou.com (the “website”), whether as a guest or registered user.
When accessing the Website, the Company will learn certain information about you, both automatically and through voluntary actions you may take during your visit. This policy applies to information we collect on the Website and in email, text, or other electronic messages between you and the Website.  Please read this Privacy Policy carefully. By using the Website or by clicking to accept or agree to the Terms of Use when this option is made available to you, you accept and agree to be bound and abide by the Privacy Policy. If you do not want to agree to the Privacy Policy, you should not access or use the website. 
 
Children Under the Age of 13
Our Website is not intended for children under 13 years of age. No one under age 13 may provide any information to or on the Website. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on this Website or on or through any of its features/register on the Website, make any purchases through the Website, use any of the interactive or public comment features of this Website or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use.
If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at:     support@peaceofmindforyou.com(mailto:support@peaceofmindforyou.com)
 
Information We Collect About You
When you access the Website, the Company will learn certain information about you during your visit.
Information You Provide To Us. The Website provides various places for users to provide information. We collect information that users provide by filling out forms on the Website, communicating with us via contact forms, responding to surveys, search queries on our search feature, providing comments or other feedback, and providing information when ordering a product or service via the website.
We use the information you provide to us to deliver the requested product and/or service, to improve our overall performance, and to provide you with offers, promotions, and information.
Information We May Collect Through Automatic Data Collection Technology. As you navigate through our Website, we may use automatic data collection technologies including Google Analytics to collect certain information about your equipment, browsing actions, and patterns. This will generally include information about your location, your traffic pattern through our website, and any communications between your computer and our Website. Among other things, we may collect data about the type of computer you use, your Internet connection, your IP address, your operating system, and your browser type.
The information we collect automatically is used for statistical data and will not include personal information. We use this data to improve our Website and our service offerings. To the extent that you voluntarily provide personal information to us, our systems will associate the automatically collected information with your personal information.
 
Use of Cookies and Pixels
Similar to other commercial websites, our website utilizes a standard technology called “cookies” and server logs to collect information about how our site is used. Information gathered through cookies and server logs may include the date and time of visits, the pages viewed, time spent at our site, and the websites visited just before and just after our own, as well as your IP address.
A cookie is a very small text document, which often includes an anonymous unique identifier. When you visit a website, that site’s computer asks your computer for permission to store this file in a part of your hard drive specifically designated for cookies. Each website can send its own cookie to your browser if your browser’s preferences allow it, but (to protect your privacy) your browser only permits a website to access the cookies it has already sent to you, not the cookies sent to you by other sites.
The Company reserves the right to use technological equivalents of cookies, including social media pixels. These pixels allow social media sites to track visitors to outside websites so as to tailor advertising messages users see while visiting that social media website. The Company reserves the right to use these pixels in compliance with the policies of the various social media sites.
 
Third-Party Use of Cookies 
Some content or applications, including advertisements, on the Website are served by third-parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our website. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.
We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.
 
Email Information 
If you choose to correspond with us through email, we may retain the content of your email messages together with your email address and our responses. We provide the same protections for these electronic communications that we employ in the maintenance of information received online, by mail, and by telephone. This also applies when you register for our website, sign up through any of our forms using your email address or make a purchase on this site. For further information see the email policies below.
 
Email Policies 
We are committed to keeping your e-mail address confidential. We do not sell, rent, or lease our subscription lists to third parties, and will not disclose your email address to any third parties except as allowed in the section titled Disclosure of Your Information.
We will maintain the information you send via e-mail in accordance with applicable federal law.
In compliance with the CAN-SPAM Act, all e-mails sent from our organization will clearly state who the e-mail is from and provide clear information on how to contact the sender. In addition, all e-mail messages will also contain concise information on how to remove yourself from our mailing list so that you receive no further e-mail communication from us.
Our emails provide users the opportunity to opt out of receiving communications from us and our partners by reading the unsubscribe instructions located at the bottom of any e-mail they receive from us at any time.
Users who no longer wish to receive our newsletter or promotional materials may opt out of receiving these communications by clicking on the unsubscribe link in the e-mail.
 
How and Why We Collect Information 
The Company collects your information in order to record and support your participation in the activities you select. If you register to download a book or resources, sign up for our newsletter, and/or purchase a product from us, we collect your information. We use this information to track your preferences and to keep you informed about the products and services you have selected to receive and any related products and/or services. As a visitor to this Website, you can engage in most activities without providing any personal information. It is only when you seek to download resources and/or register for services that you are required to provide information.
If you opt to receive any free resources, participate in any free training programs, register for a webinar, register for a live event, register for a seminar, or purchase any products sold by the Company on this Website, we will automatically enroll you to receive our free email newsletter. If you do not wish to receive this newsletter, you can unsubscribe anytime. We include an “unsubscribe” link at the bottom of every email we send. If you ever have trouble unsubscribing, you can send an email to support@peaceofmindforyou.com (mailto:support@peaceofmindforyou.com)and request to unsubscribe from future emails.
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How We Use The information That You Provide to Us
We use personal information for purposes of presenting our Website and its contents to you, providing you with information, providing you with offers for products and services, providing you with information about your subscriptions and products, carrying out any contract between you and the Company, administering our business activities, providing customer service, and making available other items and services to our customers and prospective customers.
From time to time, we may use the information you provide to us to make you offers to purchase products and services provided by third parties in exchange for a commission to be paid to us by such third parties. Should you opt to take part in such promotions, the third parties will receive your information.
From time to time, we may use the information you provide to us to display advertisements to you that are tailored to your personal characteristics, interests, and activities.
 
Disclosure of Your Information 
As a general rule, we do not sell, rent, lease or otherwise transfer any information collected whether automatically or through your voluntary action.  We may disclose your personal information to our subsidiaries, affiliates, and service providers for the purpose of providing our services to you.  We may disclose your personal information to a third party, including a lawyer or collection agency, when necessary to enforce our terms of service or any other agreement between you and the Company.  We may provide your information to any successor in interest in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of the Company’s assets and/or business.  We may disclose information when legally compelled to do so, in other words, when we, in good faith, believe that the law requires it or for the protection of our legal rights or when compelled by a court or other governmental entity to do so.
 
How We Protect Your Information and Secure Information Transmissions 
We employ commercially reasonable methods to ensure the security of the information you provide to us and the information we collect automatically. This includes using standard security protocols and working only with reputable third-party vendors. Email is not recognized as a secure medium of communication. For this reason, we request that you do not send private information to us by email. However, doing so is allowed, but at your own risk. Some of the information you may enter on our website may be transmitted securely via a secure medium known as Secure Sockets Layer, or SSL. Credit Card information and other sensitive information is never transmitted via email.
The Company may use software programs to create summary statistics, which are used for such purposes as assessing the number of visitors to the different sections of our site, what information is of most and least interest, determining technical design specifications, and identifying system performance or problem areas.
For site security purposes and to ensure that this service remains available to all users, the Company uses software programs to monitor network traffic to identify unauthorized attempts to upload or change information, or otherwise cause damage.
 
Policy Changes
It is our policy to post any changes we make to our privacy policy on this page. If we make material changes to how we treat our users’ personal information, we will notify you by email to the email address specified in your account and/or through a notice on the Website home page. The date the privacy policy was last revised is identified at the bottom of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Website and this privacy policy to check for any changes.
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Last Updated 08/13/2023

Question 4

Disclaimer

Accepted Answer

Creative Innovations Marketing is not a law firm and is not acting as your attorney. This informational and legal document service is not a substitute for the advice of an attorney. We cannot provide legal advice and can only provide self-help services at your specific direction. We are not permitted to engage in the practice of law. We are prohibited from providing any kind of advice, explanation, opinion, or recommendation to a consumer about possible legal rights, remedies, defenses, options, or selection of forms or strategies. We do not predict outcomes and have no responsibility to know whether your documents are legally sufficient or not. This site is not intended to create an attorney-client relationship, and by using this site or our document preparation services, no attorney-client relationship will be created between us. Instead, you are representing yourself in any legal matter you undertake. As part of our document service, we include a review of your answers for completeness, spelling, and grammar, as well as internal consistency of names, addresses, and the like. Although we review your documents for typographical errors and proofread your documents prior to delivery you are ultimately responsible for correcting any and all errors in your documents. As a matter of policy, we will make corrections and minor revisions at no additional charge. At no time do we review your answers for legal sufficiency, draw legal conclusions, provide legal advice or apply the law to the facts of your particular situation.
 
This site and its services are not a substitute for the advice of an attorney.  At times and upon the customer's request, we will attempt to help or help with specific requests from the court on behalf of our customers. However, please note, that our services are primarily document preparation. We are happy to explain procedures and communicate to our customers what the next procedural steps are as we understand them. But, procedures and court rules can change and can vary from county to county and circuit to circuit. It is ultimately the customer's responsibility to follow up with the clerk of court or judicial assistant if any court process seems to be stalled. In general, document preparers may not contact the court directly, as this can be interpreted as the unauthorized practice of law.
If you need legal advice for your specific problem, or if your specific problem is complex, you should consult a licensed attorney in your area. We are not responsible for any loss, injury, claim, liability, or damage related to your use of this site or any site linked to this site, whether from errors or omissions in the content of our site or any other linked sites, from the site being down or from any other use of the site. In short, your use of the site and our services is at your own risk. 
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